Jyoti Bikash Bank Ltd. (JBBL) is a national level development bank licensed by Nepal Rastra Bank and has started its operation from 9th Shrawan 2065 ( 24th July, 2008). JBBL is established with a primary focus on financing for the development of hydropower and infrastructure and providing banking facilities to the general public for various purposes. JBBL aims to serve wide range of customers with its unique customer- oriented quality services from branches all over the country. Jyoti Bikash Bank and Jhimruk Bikas Bank have been merged and started joint transaction from 12th August, 2016 followed by acquisition of Rapti Bheri Bikas Bank Ltd. on 23rd October, 2017. VISION: Be the first class institution in financial sector providing superior financial services. MISSION: To drive economic development and empowerment, whilst remaining financially sustainable with Skillful, Adaptable, Believable and Accountable resources. OUR VALUES: SERVICEDedication to fulfilling the mission and commitment to carrying out duties.INTEGRITYAbide by a sound ethical code of conduct. Fair, honest and trustworthy in all actions.RESPECTRespect to co-workers, customers and all stakeholders.LEADERSHIPSelf motivated and inspired to set an example for others to emulate.INNOVATION AND TECHNOLOGYSkill to develop new products and processes and provide excellent service to clients. Use of best technology solutions to deliver responsive financial and support services to clients, while promoting sustainable development.CUSTOMER FOCUSFocus on customer service excellence.TEAMWORKCooperation and information sharing, Support each other to achieve the mission and vision.GOOD CORPORATE GOVERNANCEGood Corporate Governance procedures and practices to maintain public trust and confidence.CORPORATE SOCIAL RESPONSIBILITYCommitment and responsibility assumption for the environment and society and will behave ethically and contribute for improvement of quality of life of our people, the community and nation.